Identified - [DeSantander] has a new Bank Portal

from [2019-09-15].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 09:24 CEST
Investigating - [Degussa Bank] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:58 CEST
Investigating - [NG] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:56 CEST
Investigating - [Sparda] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:53 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2019
Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 CEST
Scheduled - Wir rechnen damit, dass ab dem 09. September 2019 (KW 37) alle Banken, die bisher nicht auf SCA (Strong Customer Authentication), auch als 2FA (2-Factor-Authentication) bekannt, umgestellt haben, dieses nachholen werden.

Darüber hinaus wird es gegebenenfalls weitere Umstellungen im Zuge der PSD2 Schnittstellen Implementierung geben.
Daher kann es ab diesem Zeitraum zu vermehrten (parallelen) Einschränkungen und Ausfällen unserer Services kommen.

Wir werden uns dennoch bemühen, diese schnellstmöglich zu beheben.
Die Behebung kann aufgrund der großen Masse etwas länger dauern als gewohnt.

Wir bitten dies zu entschuldigen.

------------------------------------------------------------------------------------------------------------------------------------------------------------------

We expect that all banks that have not yet switched to SCA (Strong Customer Authentication), also known as 2FA (2-Factor-Authentication), will do so from 9 September 2019 (calendar week 37).

In addition, there may be further changes in the course of the PSD2 interface implementation.
Therefore, there might occur more (parallel) restrictions and failures of our services after this period.

However, we will endeavour to remedy these as quickly as possible. Due to the large volume, the repair may take a little longer than usual.

We apologize for this.
Sep 3, 14:01 CEST
Sep 19, 2019

No incidents reported.

Sep 18, 2019
Resolved - This incident has been resolved.
Sep 18, 16:52 CEST
Investigating - [O2 Banking] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:55 CEST
Resolved - This incident has been resolved.
Sep 18, 16:51 CEST
Update - We are continuing to investigate this issue.
Sep 16, 11:57 CEST
Investigating - [Comdirect] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:56 CEST
Sep 17, 2019
Resolved - This incident has been resolved.
Sep 17, 06:40 CEST
Identified - [DeBarclayCard] has a scheduled system maintenance

from [10.09.2019].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 09:56 CEST
Resolved - This incident has been resolved.
Sep 17, 06:39 CEST
Investigating - [N26] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:54 CEST
Resolved - This incident has been resolved.
Sep 17, 06:39 CEST
Investigating - [Fidor] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:54 CEST
Sep 15, 2019
Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 09:00 CEST
Scheduled - [AtIngDiba] has scheduled system maintenance on

from [2019-09-12].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 12, 08:59 CEST
Completed - The scheduled maintenance has been completed.
Sep 15, 06:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:25 CEST
Scheduled - [ErsteBank (Sparkasse) AT] has scheduled system maintenance on

from [2019-09-10].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 16:24 CEST
Sep 14, 2019
Completed - The scheduled maintenance has been completed.
Sep 14, 14:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:20 CEST
Scheduled - [Wüstenrot Bank] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:19 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 14:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:19 CEST
Scheduled - [Sparda Bank] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:18 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 14:18 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:18 CEST
Scheduled - [GLS] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:17 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 08:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:16 CEST
Scheduled - [Deutsche Bank] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:15 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 08:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:15 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 10:05 CEST
Scheduled - [Postbank] has scheduled system maintenance

from [2019-09-08].

No action is required by our customers.

Our bank interface for this particular bank will be partly unavailable. After the maintenance window the bank interface [HBCI] should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 10:05 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 08:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:17 CEST
Scheduled - [Norisbank] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:16 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 08:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 09:00 CEST
Scheduled - [DeCommerzbank] has scheduled system maintenance on

from [2019-09-12].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 12, 08:57 CEST
Sep 13, 2019
Resolved - This incident has been resolved.
Sep 13, 11:15 CEST
Investigating - [DKB] has scheduled system maintenance on

from [2019-09-10].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 14:13 CEST
Resolved - This incident has been resolved.
Sep 13, 11:15 CEST
Investigating - [Targobank] has scheduled system maintenance on

from [2019-09-12].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 12, 11:13 CEST
Sep 12, 2019
Completed - The scheduled maintenance has been completed.
Sep 12, 16:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:15 CEST
Scheduled - [Fiducia] has scheduled system maintenance on

from [2019-09-11].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 11, 11:14 CEST
Completed - The scheduled maintenance has been completed.
Sep 12, 10:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:15 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 10:10 CEST
Scheduled - [Targobank] has scheduled system maintenance on

from [2019-09-10].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 10:10 CEST
Sep 8, 2019
Completed - The scheduled maintenance has been completed.
Sep 8, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 CEST
Scheduled - [DePostbank] has a scheduled system maintenance on

from [08.09.2019] [00:00] CEST to [08.09.2019] [14:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 6, 13:27 CEST
Completed - The scheduled maintenance has been completed.
Sep 8, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 CEST
Scheduled - [DeConsors] has scheduled system maintenance on

2019-09-07 from 06:00 CEST to 2019-09-08 06:00 CEST

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 5, 09:31 CEST
Sep 6, 2019

No incidents reported.