Investigating - [DeVolksbankenRaiffeisenbanken] have periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 1, 16:50 CEST
Identified - [DeSparda-Bank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 21, 11:08 CET
Identified - [FrCompteNickel] has a new banking portal

from [2020-09-28].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 29, 08:28 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.
Jul 21, 15:41 CEST
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 5, 15:02 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021
Completed - The scheduled maintenance has been completed.
Jun 24, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 11:01 CEST
Scheduled - [DeTargobank] has scheduled system maintenance on

[24.06.2021] from [11:00] CEST to [12:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 22, 16:04 CEST
Jun 23, 2021
Completed - The scheduled maintenance has been completed.
Jun 23, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 19:00 CEST
Scheduled - [AtUniCredit Bank Austria] has scheduled system maintenance on

[22.06.2021] from [19:00] CEST to [23.06.2021] [05:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 21, 17:43 CEST
Jun 22, 2021
Completed - The scheduled maintenance has been completed.
Jun 22, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 18:00 CEST
Scheduled - On Tuesday the 22nd of June at 10:00 CEST the JavaScript widget will receive a major update. The API remains 100% compatible, so no action is required on merchant or client sides.
The JavaScript widget is now build using a different build system and deployment has changed. None of the visible functionality or API was altered. This message only serves as an advance information. If you experience any problems after the update please contact support@fintecsystems.com.
Jun 21, 16:55 CEST
Resolved - UniCredit Hypovereinsbank received the exemption from the obligation to set up the contingency mechanism from BaFin.

Due to this fact, FinTecSystems will activate the PSD2 interfaces for UniCredit Hypovereinsbank for product XS2A.pay on 28.06.2021.

Please feel free to contact us again via support@fintecsystems.com.
Jun 22, 15:10 CEST
Jun 21, 2021
Jun 20, 2021
Completed - The scheduled maintenance has been completed.
Jun 20, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 03:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 13:31 CEST
Scheduled - [DeSparkasse] has scheduled system maintenance on

[19.06.2021] from [22:00] CEST to [20.06.2021] [09:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 19, 22:00 CEST
Jun 19, 2021

No incidents reported.

Jun 18, 2021
Resolved - This incident has been resolved.
Jun 18, 10:07 CEST
Investigating - [DeDegussaBank] has a new banking portal

from [2020-10-23].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Oct 23, 12:20 CEST
Resolved - This incident has been resolved.
Jun 18, 10:06 CEST
Investigating - [DeTargobank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems at the bank users may not be able to login or perform a successful transaction.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Aug 26, 14:05 CEST
Resolved - This incident has been resolved.
Jun 18, 10:05 CEST
Investigating - [AtOberbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
May 28, 16:45 CEST
Resolved - This incident has been resolved.
Jun 18, 10:05 CEST
Investigating - [N26] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 7, 11:47 CEST
Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 11:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 16:49 CEST
Identified - [ChZürcherKantonalbank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 15, 15:58 CEST
Jun 16, 2021
Jun 15, 2021
Resolved - UniCredit Hypovereinsbank received the exemption from the obligation to set up the contingency mechanism from BaFin.

Due to this fact, FinTecSystems will activate the PSD2 interfaces for UniCredit Hypovereinsbank for product XS2A.risk on 21.06.2021.
For our product XS2A.pay the PSD2 interface will be available in the near future.

Please feel free to contact us again via support@fintecsystems.com.
Jun 15, 15:59 CEST
Jun 14, 2021
Resolved - This incident has been resolved.
Jun 14, 17:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 16:34 CEST
Identified - [DeDKB] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 14, 15:38 CEST
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.