Update - We are continuing to work on a fix for this issue.
Oct 2, 15:56 CEST
Identified - Because of ongoing technical problems at the bank users may not be able to login.

No action is required by our customers.
Sep 24, 17:11 CEST
Identified - [DeSantander] has a new Bank Portal

from [2019-09-15].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 09:24 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Under Maintenance
Customer support Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[ChPostFinance] - Scheduled System Maintenance Oct 19, 04:00 - Oct 20, 17:00 CEST
[ChPostFinance] has scheduled system maintenance

from 19.10.2019 04:00 CEST to 20.10.2019 17:00 CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Oct 8, 17:03 CEST
Past Incidents
Oct 17, 2019

No incidents reported today.

Oct 16, 2019
Resolved - This incident has been resolved.
Oct 16, 12:09 CEST
Investigating - Currently, connection interruptions or timeouts may occur when contacting the interface.
Oct 16, 11:34 CEST
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This incident has been resolved.
Oct 8, 16:54 CEST
Investigating - [Degussa Bank] has scheduled system maintenance on

[2019-09-16].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 11:58 CEST
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.