Identified - [AtBawagPskEasybank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Dec 1, 10:52 CET
Investigating - [DeDegussaBank] has a new banking portal

from [2020-10-23].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Oct 23, 12:20 CEST
Identified - [FrCompteNickel] has a new banking portal

from [2020-09-28].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 29, 08:28 CEST
Investigating - [Volksbanken Raiffeisenbanken] have periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 7, 11:31 CEST
Investigating - [DeTargobank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems at the bank users may not be able to login or perform a successful transaction.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Aug 26, 14:05 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.
Jul 21, 15:41 CEST
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 5, 15:02 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[DeConsorsBank] Scheduled System Maintenance Dec 5, 03:00 - Dec 6, 03:00 CET
[DeConsorsBank] has scheduled system maintenance on

[2020-12-05] from [03:00] CET to [2020-12-06] [03:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Dec 2, 21:12 CET
Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020
Resolved - This incident has been resolved.
Dec 1, 09:21 CET
Identified - [AtBankAustria] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 30, 15:23 CET
Resolved - This incident has been resolved.
Dec 1, 09:21 CET
Identified - [AtBawagPskEasybank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 30, 16:41 CET
Nov 30, 2020
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - This incident has been resolved.
Nov 23, 12:28 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 09:27 CET
Identified - [DeIng] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 23, 09:02 CET
Nov 22, 2020
Completed - The scheduled maintenance has been completed.
Nov 22, 15:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 19:30 CET
Scheduled - [DeDKB] has scheduled system maintenance on

[21.11.2020] from [19:30] CET to [22.11.2020] [15:30] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 20, 09:03 CET
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 15:03 CEST
Scheduled - [DeSparkassen] have scheduled system maintenance on

[2020-11-22 03:00] CET to [2020-11-22 06:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Oct 6, 15:01 CEST
Completed - The scheduled maintenance has been completed.
Nov 22, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 CET
Scheduled - [DeUniCredit, Hypovereinsbank] has scheduled system maintenance on

[21.11.2020] from [22:00] CET to [01:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 17, 19:17 CET
Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:00 CET
Scheduled - [AtUniCredit Bank Austria] has scheduled system maintenance on

[20.11.2020] from [19:00] CET to [21.11.2020] [05:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 20, 08:59 CET
Nov 20, 2020
Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 11:18 CET
Update - We are continuing to investigate this issue.
Nov 19, 11:03 CET
Update - We are continuing to investigate this issue.
Nov 19, 11:02 CET
Investigating - At the moment we have a technical incident.
Nov 19, 10:57 CET
Resolved - This incident has been resolved.
Nov 19, 10:56 CET
Identified - [FrCaisseEpargne] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 18, 16:21 CET
Completed - The scheduled maintenance has been completed.
Nov 19, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:02 CET
Scheduled - [DeUniCredit, Hypovereinsbank] has scheduled system maintenance on

[19.11.2020] from [01:00] CET to [02:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 17, 19:15 CET
Nov 18, 2020
Resolved - This incident has been resolved.
Nov 18, 11:52 CET
Identified - [Volkskreditbank AG, AT] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 17, 10:51 CET