Identified - [DeSparda-Bank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 21, 11:08 CET
Investigating - [DeSparkasse] New Banking Interface

FinTecSystems will activate the PSD2 interface for Sparkasse for our products XS2A.pay and OnlineÜberweisen on 08.02.2021. The activation of the PSD2 interface will also include all remaining customers who are using the fallback solution.

Please feel free to contact us again via support@fintecsystems.com.
Jan 12, 09:04 CET
Investigating - [Revolut] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We have to implement some changes in order to restore full functionality.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 7, 09:29 CET
Investigating - [DeDegussaBank] has a new banking portal

from [2020-10-23].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Oct 23, 12:20 CEST
Identified - [FrCompteNickel] has a new banking portal

from [2020-09-28].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 29, 08:28 CEST
Investigating - [DeTargobank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems at the bank users may not be able to login or perform a successful transaction.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Aug 26, 14:05 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.
Jul 21, 15:41 CEST
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 5, 15:02 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved - This incident has been resolved.
Feb 24, 13:41 CET
Investigating - [AtUniCredit - Bank Austria] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 24, 09:30 CET
Resolved - This incident has been resolved.
Feb 24, 07:32 CET
Investigating - Overnight (2:29 am - 2:33 am and 3:18 am - 3:48 am) our API was partially unavailable

The issues have already been fixed.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 24, 07:31 CET
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:00 CET
Scheduled - [AtUniCredit - Bank Austria] has scheduled system maintenance on

[23.02.21] from [19:00] CET to [24.02.21] [05:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 22, 15:31 CET
Feb 23, 2021
Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:31 CET
Scheduled - [DeUniCredit - Hypovereinsbank] has scheduled system maintenance on

[20.02.2021] from [22:30] CET to [21.02.2021] [07:30] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 15, 15:00 CET
Completed - The scheduled maintenance has been completed.
Feb 21, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:31 CET
Scheduled - [AtUniCredit - Bank Austria] has scheduled system maintenance on

[20.02.2021] from [22:30] CET to [21.02.2021] [07:30] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 15, 14:58 CET
Feb 20, 2021
Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Resolved - This incident has been resolved.
Feb 17, 17:22 CET
Investigating - [DeFiducia] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 17, 15:56 CET
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.