Identified - [AtBankAustria] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 22, 13:22 CET
Identified - [DeSantander] has a new Bank Portal

from [2019-09-15].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 09:24 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 15:45 CET
Scheduled - [Sparkasse Oberhessen] has scheduled system maintenance on

[2019-11-23 20:00] CEST to [2019-11-24 10:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 18, 15:44 CET
Past Incidents
Nov 21, 2019

No incidents reported.

Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019
Completed - The scheduled maintenance has been completed.
Nov 18, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 CET
Scheduled - Sparda-Bank Südwest has scheduled system maintenance on

2019-11-15 from 00:00 CEST to 2019-11-18 08:30 CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 12, 15:02 CET
Nov 17, 2019
Completed - The scheduled maintenance has been completed.
Nov 17, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 00:01 CET
Scheduled - [DePostbank] has scheduled system maintenance on

from [2019-11-17 00:00:00 CET] to [2019-11-17 17:00:00 CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 14, 17:32 CET
Nov 16, 2019
Completed - The scheduled maintenance has been completed.
Nov 16, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 CET
Scheduled - DeDkb has scheduled system maintenance on

2019-11-15 from 20:00 CEST to 2019-11-16 10:00 CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 14, 15:44 CET
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 19:01 CET
Scheduled - Volksbank Mittelhessen has scheduled system maintenance on

2019-11-08 from 19:00 CEST to 2019-11-09 12:00 CEST.

No action is required by our customers.

Our bank interface for this particular bank might be temporarily unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 8, 14:59 CET
Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 CET
Scheduled - Berliner Sparkasse has scheduled system maintenance on

2019-11-09 from 07:00 CEST to 12:00 CEST.

No action is required by our customers.

Our bank interface for this particular bank might be temporarily unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Nov 8, 14:54 CET
Nov 8, 2019
Resolved - This incident has been resolved.
Nov 8, 14:49 CET
Update - We are continuing to work on a fix for this issue.
Oct 2, 15:56 CEST
Identified - Because of ongoing technical problems at the bank users may not be able to login.

No action is required by our customers.
Sep 24, 17:11 CEST