Investigating - [N26] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 7, 11:47 CEST
Identified - [DeSparda-Bank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 21, 11:08 CET
Investigating - [DeDegussaBank] has a new banking portal

from [2020-10-23].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Oct 23, 12:20 CEST
Identified - [FrCompteNickel] has a new banking portal

from [2020-09-28].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 29, 08:28 CEST
Investigating - [DeTargobank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems at the bank users may not be able to login or perform a successful transaction.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Aug 26, 14:05 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.
Jul 21, 15:41 CEST
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 5, 15:02 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[AtUniCredit Bank Austria] has scheduled system maintenance on

[09.05.2021] from [02:00] CEST to [05:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on May 5, 08:24 CEST
[DeSparkasse] has scheduled system maintenance on

[09.05.2021] from [03:00] CEST to [06:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Apr 23, 14:32 CEST
[DeSparkasse] has scheduled system maintenance on

[06.06.2021] from [03:00] CEST to [06:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Apr 23, 14:33 CEST
[DeSparkasse] has scheduled system maintenance on

[20.06.2021] from [03:00] CEST to [06:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Apr 23, 14:34 CEST
Past Incidents
May 6, 2021

No incidents reported today.

May 5, 2021

No incidents reported.

May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 05:30 CEST
Scheduled - [DeFidorBank] has a scheduled system maintenance on

from [04.05.2021] [05:30] CEST to [04.05.2021] [05:30] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
May 3, 18:19 CEST
May 3, 2021
Resolved - This incident has been resolved.
May 3, 15:17 CEST
Identified - [DeTargobank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
May 3, 14:33 CEST
Resolved - This incident has been resolved.
May 3, 12:09 CEST
Identified - [DeDeutscheBank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
May 3, 11:36 CEST
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021
Resolved - This incident has been resolved.
Apr 28, 14:27 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 13:38 CEST
Identified - [DePenta] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 19, 10:23 CEST
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021
Completed - The scheduled maintenance has been completed.
Apr 25, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 CEST
Scheduled - [DeTargobank] has scheduled system maintenance on

[25.04.2021] from [00:00] CEST to [06:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 23, 15:59 CEST
Completed - The scheduled maintenance has been completed.
Apr 25, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 CEST
Scheduled - [AtUniCredit Bank Austria] has scheduled system maintenance on

[25.0.4.2021] from [02:00] CEST to [05:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 23, 14:19 CEST
Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.