Identified - [UsPayPal] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 17, 13:32 CET
Identified - DeFiducia (Volksbanken and various other bank) experiences periodical technical issues.
Jan 30, 15:42 CET
Identified - [DeSantander] has a new Bank Portal

from [2019-09-15].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 09:24 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[DeLBB] - Scheduled System Maintenance Feb 19, 00:00 - Feb 26, 00:00 CET
[DeLBB] has scheduled system maintenance on

[2020-02-19] from [00:00] CET to [2020-02-26] [23:59] CET.

No action is required by our customers.

Our bank interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Posted on Feb 14, 13:11 CET
Past Incidents
Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 01:00 CET
Scheduled - [AtBankAustria] has scheduled system maintenance on

[2020-02-16] from [01:00] CET to [03:00] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 13, 21:15 CET
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020
Resolved - After observing high error rates on throughout the web server cluster, a team began to investigate. The root cause of the error was an issue with the cluster of caching servers. The issue has now been solved and the systems are operational as usual.
Feb 6, 06:00 CET
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.

Feb 2, 2020

No incidents reported.