AtRaiffeisen Technical Issues
Monitoring - AtRaiffeisen has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Apr 1, 12:06 CEST
[DeSantander] - New Bank Portal
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:21 CET
Identified - [DeSantander] has a new Bank Portal

from [2019-09-15].

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 09:24 CEST
[FrBanquePopulaire] - New Bank Portals
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
[DeFiducia] Technical Issues
Identified - DeFiducia (Volksbanken and various other bank) experiences periodical technical issues.
Jan 30, 15:42 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 31, 2020
[AtRaiffeisen] Technical Issues
Resolved - This incident has been resolved.
Mar 31, 15:09 CEST
Identified - [AtRaiffeisen] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Mar 31, 13:33 CEST
Mar 30, 2020

No incidents reported.

Mar 29, 2020
[AtRaiffeisen] Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:01 CET
Scheduled - [AtRaiffeisen] has a scheduled system maintenance on

from [28.03.2020] [22:00] CET to [29.03.2020] [07:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Mar 27, 20:26 CET
Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
[DeN26] Technical Issues
Resolved - This incident has been resolved.
Mar 25, 17:04 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 13:43 CET
Investigating - N26 Bank experiences periodical technical issues.
Mar 25, 13:42 CET
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020
[DeVolkswagenBank] Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 16:45 CET
Scheduled - [DeVolkswagenBank] has a scheduled system maintenance on

from [18.03.2020] [16:45] CET to [19.03.2020] [01:30] CET.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com
Mar 18, 14:47 CET
Mar 18, 2020
[DeLBB] Scheduled System Maintenance
Resolved - This incident has been resolved.
Mar 18, 14:43 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 26, 14:01 CET
Investigating - [DeLBB] has scheduled system maintenance on

[2020-02-26] from [00:00] CET to [2020-02-26] [23:59] CET.

No action is required by our customers.

Our bank interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com
Feb 26, 14:00 CET
[UsPayPal] Technical Issues
Resolved - This incident has been resolved.
Mar 18, 14:43 CET
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:20 CET
Identified - [UsPayPal] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jan 17, 13:32 CET
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