Identified - [VolksbankenRaiffeisenbanken] did a technical update.

The bank improved their turnover purpose information. We would like to offer the improved turnover purpose information to our customers as soon as possible and have to implement some changes regarding this. Until we have made those changes there could be minor issues.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 17, 12:02 CEST
Investigating - [Volksbanken Raiffeisenbanken] have periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 7, 11:31 CEST
Investigating - [DeTargobank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems at the bank users may not be able to login or perform a successful transaction.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Aug 26, 14:05 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.
Jul 21, 15:41 CEST
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Jun 5, 15:02 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Feb 20, 16:17 CET
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:02 CEST
Scheduled - [ConsorsBank] has scheduled system maintenance on

[2020-09-19] from [06:00] CEST to [2020-09-19] [16:00] CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 20:29 CEST
Sep 18, 2020
Resolved - We are pleased to announce that as of September 23, 2020, our Kontist PSD2 interface will be available to all customers who are using our API product exclusively.

For our products PAY and RISK the Kontist PSD2 interface will be available in the near future. We will keep our customers updated on the timeline regarding these products.

The Kontist PSD2 interface will be a redirect interface. Customers who are providing an APP may have to implement some changes because of this.

Please feel free to contact us again via support@fintecsystems.com.
Sep 18, 16:32 CEST
Sep 17, 2020
Resolved - This incident has been resolved.
Sep 17, 08:41 CEST
Identified - [DeSparda] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 16, 17:44 CEST
Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Resolved - This incident has been resolved.
Sep 10, 16:16 CEST
Update - We are continuing to work on a fix for this issue.
Sep 10, 16:16 CEST
Identified - [AtRaiffeisen] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.
Sep 10, 13:53 CEST
Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020